Category Archives: NoseSecret Q&A

Frequently asked questions concerning shipping, payment, returns, reviews, and offers of NoseSecret.com

Don’t be fooled by Nose Secret Knockoffs. Here’s Why!

Real-and-counterfit-Nosesec

It’s come to our attention that there is at least one more new counterfeit Nose Secret out there! We’ve been getting emails about this issue, and wanted to alert our valued customers to let you know about the problems with fakes and how to tell if yours is the real deal.

Sadly, fake products are not a new issue. Since we first launched our amazingly popular nose enhancer, there have been plenty of companies who have tried (without success!) to mimic our product. In many cases, we have been able to shut down counterfeiters; in others, we continue to negotiate with various governments in an effort to shut down unauthorized and unsafe production.

There will always be people trying to make a look-alike product, however and we want you to know about fakes so you can be aware! This latest fake Nose Secret is available in Indonesia, and apparently is made in China. They claim to be the brand Nose Secret, but let us assure you – it’s not true. The only Real NoseSecret is made in the USA.

Someone thankfully bought the counterfeit Nose Secret and the real Nose Secret to compare the two products. The  quality of the fake was very bad. There’s just no comparison between knock-offs and the real deal!

How can you tell that you have the original Nose Secret?

Only purchase Nose Secret from the official Nose Secret website or one of our authorized resellers:

Products from these stores are the official Nose Secret.

If an online store in your country is selling Nose Secret and you do not know if it is real, then contact us and we can tell you!

Check the product! Our Nose Secret kits are stamped with the size on each splint! 

Nose Secret is manufactured in the US from safe, health grade plastic and is approved for use. All orders are shipped from the New York / New Jersey area, and all replies are from that region as well.

Fotosearch_k9869452 (1)Don’t be fooled! Nose Secret is only real if it is made by us, distributed by us, and guaranteed by us!

Other related post:

KOREA:   Distinguishing Real vs Fake  NOSESECRET

Common Questions Answered

We have compiled a list of commonly asked questions that NoseSecret customers have about their purchases. Please contact us at customercare@nosesecret.com if you have a question about your order that is not listed here:

Why does my order status say Verification Required?

If your order status appears as “verification required” it is because we are waiting for your reply  to complete the payment validation process. The most common reasons why you order requires validation are:

1. Shipping and Billing address do not match.
2. Your order is an international credit card purchase, and we need to validate card holder information.
3. Your address appears to be incomplete or incorrect.
4. You need to confirm the address on your PayPal account. Continue reading Common Questions Answered

You asked, We’re Answering: How to Identify your Nose Secret

Has THIS ever happened to you?

nosesecretmix

When customers purchase their first kit they are eager to find their size. This can lead to a messy pile of nose secret splints (as pictured above). At this point, you’re just trying to match splints according to your own judgement – and failing. Fear not first timers, we’re revealing the secret placement of each individual size! Continue reading You asked, We’re Answering: How to Identify your Nose Secret

5 Tips for Choosing Your Nose Secret Size

Hello all! Our most frequently asked question for the past couple of weeks is: which size do I choose? Nose Secret sizes may be a bit foreign to our new customers so we’ve decided to reveal our tips and tricks for finding the perfect fit!

1. Decide whether you have a small, medium, or large nose
Determining this fact takes one good look in the mirror followed by an honest judgement call. Once you’ve made a decision, we recommend the following: BUY A KIT!

XS, S, M for small noses (usually Asian but not limited to)
S, M, L for average noses (usually Caucasian but not limited to)
M, L, XL for large noses (usually African American but not limited to)

Still not sure? Continue reading 5 Tips for Choosing Your Nose Secret Size